All shipped orders, orders sent by clicking "Order Confirmation" are considered binding. The customer sending an order confirming that he is aware of this purchasing order with delivery, payment terms and claim for purchased products. Each order is confirmed via e-mail messages sent to the address specified by the customer during registration. Delivery of this email is a contract of sale. The customer is the status of my order kept informed via email.
Selection of goods is done in the catalog window, which displays a list of categories of goods. Goods in the basket may be added by clicking "Add to cart" in the list of goods and also on the "Add to cart" to the catalog page.
The price of goods and means of transport is indicated with VAT. Operator reserves the right to change prices (not to order) without notice.
To successfully submit your order requires registration. You can register in advance - on this page. Data required for registration include: name, address, email, phone number and password. After successfully completing and submitting this form you are registered and you will be automatically created user account. A successful registration you will be informed by email. At the same time on the status of their orders will be informed by e-mail. If you have chosen goods into basket you can proceed to the Order, which can be reached through the "View" next to the information about your shopping cart. When you choose a method of delivery and payment system will offer you an order confirmation with a list of ordered goods and an overview of prices and charges. Order shall be effective only when you click on "Order Confirmation". Thus the order is sent by certified mail, which is in addition to inventory and purchase order number. If you do not receive a confirmation / dispatch of your order confirmation email within a few minutes, your order has been correctly sent and can not be realized.
Orders are processed every working day till 13.00 and are served through the General Parcel al. s.r.o. next working day after the Czech Republic. Orders received later in the evening and is run by the next business day. For orders over 2000, - CZK delivery is free. If the order is lower, prices are as follows:
package for 5 kg - 119, - CZK
5-10 kg - 125, - CZK
10-15 kg - 132, - CZK
Orders are shipped after the amount is credited, on which the customer is notified by email. For orders over 2000, - CZK delivery is free. If the order is lower, prices are as follows:
package for 5 kg - 88, - CZK
5-10 kg - 95, - CZK
10-15 kg - 102, - CZK
Possibility of bank transfer to our account. Orders are shipped after the amount is credited, on which the customer is notified by email. Permanent customers we offer payment for an invoice soon realized after the third order.
Orders for delivery by Káva Praha are processed on weekdays and 18:00 and the phone call delivered to the address the customer within 3 working days of your order. Orders are paid in cash upon delivery. In the case of bank transfer is carried out after the distribution amount is credited to our account. The price for delivery depends on the amount of orders: Shipping is for orders over 2000, - CZK charge if the order in 2000, - CZK shipping is CZK 100. Delivery is possible in these locations: Prague, Hradec Kralove, Pardubice, Mlada Boleslav, Podebrady, Kolin, Jicin.
After the agreement is possible to send goods prostřednictvám Czech Post as a valuable package.
Personal donations of goods are possible after the phone call and every working day Mon-Fri 9:00 - 18:00 and Sat and Sun from 10:00 - 16:00 The removal site visit Belgrade 35, Prague 2. Personal subscriptions are paid in cash upon receipt of goods or the amount is credited to our account, if the order is paid for the transfer.
Personal information provided to customers in no way the third party if it related to the purpose for which they were granted trade-www.kava praha.cz (eg delivery address communications carriers). Seller agrees that the personal information that it provided shoppers will be used only for purposes related to trade in services www.kava-praha.cz. At the written request of the buyer the seller is obliged by the purchaser to delete the customer database.
On each of the goods covered by statutory warranty period. The warranty is extended to all the obvious and hidden defects, which are not compatible with the functionality of the goods, their utility and aesthetic qualities. The buyer is obliged to inspect the goods delivered by the seller without delay, and found defects in 3 days to notify the seller. Notice of detected faults the buyer must make the seller in writing (e-mail) or by telephone within 3 days from receipt of goods. The written notice must state the buyer found defects, ie they must specify the defects and how they are manifest. Written notification of detected faults the buyer submits an e-mail address email@example.com. The claim is required in all cases, submit a copy of the invoice and proof of payment and delivery of goods whose defects are claimed. Seller is not liable for any damages caused by improper or inappropriate handling, assembly or use. Provided a guarantee shall not apply to any defects resulting from improper or inappropriate handling, installation or use.
Order Cancellation is possible only in exceptional cases:
Cancel an order from the buyer - in accordance with Act No. 367/2000 the customer has the right to withdraw from the contract within 14 days of receipt of goods. Possibility of withdrawal does not apply to: